Terms and Conditions
​1. Introduction
Welcome to Picture Progress ("we," "our," "us"). These Terms and Conditions govern your use of our website and the purchase of our educational products, including workbooks, phonics cards, and digital resources. By accessing this website and making a purchase, you agree to abide by these terms.
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2. Ordering & Payment
Orders are processed once full payment is received.
We accept payments via credit/debit cards, PayPal, and other available payment gateways.
Prices are listed in GBP and include applicable taxes unless stated otherwise.
Once an order is placed, you will receive a confirmation email with order details.
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3. Pricing & Promotions
Prices are subject to change at any time without notice.
Promotional discounts and coupon codes are valid for a limited period and cannot be combined unless explicitly stated.
We reserve the right to correct any pricing errors after an order has been placed, with the option for the customer to cancel and receive a full refund.
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4. Shipping & Delivery
Tracked 48 hour delivery in the UK takes 2-3 working days.
European delivery calculated at checkout and aims to deliver in 3-5 working days.
We are not responsible for delays caused by external shipping carriers.
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5. Returns & Refunds
Please see Returns policy.
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6. Intellectual Property Rights
All materials on this website, including workbooks, flashcards, and digital resources, are the intellectual property of Picture Progress.
Purchases are for personal use only and may not be copied, distributed, or resold without our permission.
7. Use of Digital Products
Digital downloads are for individual use and may not be shared or redistributed.
We are not responsible for compatibility issues with third-party software or devices.
8. Privacy Policy & Data Protection
We collect and store personal data for order processing and marketing purposes.
Your information will not be shared with third parties without consent, except as required by law.
Full details on how we handle data can be found in our Privacy Policy.
9. Liability & Disclaimers
Our products are designed to support learning but do not replace professional educational or medical advice.
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
We make no guarantees regarding specific learning outcomes from our resources.
10. Changes to Terms & Contact Information
We reserve the right to update these Terms and Conditions at any time.
The latest version will always be available on our website.
For any questions or concerns, please contact us at info@pictureprogress.com or 02080587405
Last Updated: 1/4/2025