Privacy Policy
1. Introduction
Welcome to Picture Progress ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website www.pictureprogress.com (the "Site") and our products and services.
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2. Information We Collect
We may collect and process the following types of personal data:
Personal Information: Name, email address, phone number, postal address, payment details.
Account Information: Login credentials, order history, and preferences.
Technical Information: IP address, browser type, device information, and usage data collected through cookies.
Communication Information: Any correspondence you send to us, including emails and support requests.
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3. How We Use Your Information
We use your personal data to:
Process and fulfil your orders.
Provide customer support and respond to inquiries.
Improve our products, services, and website experience.
Send you updates, promotions, and marketing communications (you may opt-out at any time).
Detect and prevent fraudulent transactions or security threats.
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4. Legal Basis for Processing
We process personal data under the following legal bases:
Contractual Necessity: To fulfil our contract with you when you purchase our products or services.
Legitimate Interests: To improve our services and communicate with customers.
Legal Obligation: To comply with applicable laws and regulations.
Consent: When you have given explicit consent (e.g., subscribing to marketing emails).
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5. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
Service Providers: Third-party vendors who assist in payment processing, shipping, and marketing.
Legal Authorities: If required to comply with legal obligations or protect our rights.
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6. Data Retention
We retain your data only as long as necessary for business and legal purposes. You may request deletion of your data at any time.
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7. Your Rights
Under UK data protection laws, you have the right to:
Access your personal data.
Request correction or deletion of your data.
Object to processing or withdraw consent.
Request data portability.
Lodge a complaint with the Information Commissioner’s Office (ICO).
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8. Security Measures
We implement appropriate security measures to protect your data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
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9. Cookies and Tracking Technologies
Our Site uses cookies to enhance user experience and track website performance. You can manage your cookie preferences via your browser settings.
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10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
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11. Contact Us
For any privacy-related questions, please contact us at:
Picture Progress
info@pictureprogress.com
​02080587405